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Privacy Policy


This Privacy Policy is solely applicable to and its associated email platform. It does not cover or any other services operating under the same top-level domain. This Privacy Policy also does not extend to any third-party websites or services linked to This policy is applicable globally, including to EU citizens subject to GDPR regulations.

Who we are

“The Company” refers to Transformers Network, Inc., which operates under multiple trade names including Phoenix International Freight Services, Inc and the following affiliated entities:

  • United States: Transformers Network, Inc., doing business as (DBA) Phoenix International Freight Services, Inc.
  • Taiwan: 中裕國際物流股份有限公司, also known as Phoenix International Freight Services, Inc.
  • Mainland China: 中贻国际货运代理(上海)有限公司, also known as Phoenix International Freight Services, Inc.

Any data you provide to us may be shared and processed among these affiliated entities for the various operational and business purposes detailed in this policy and our cookie policy.

Transformers Network, Inc. is the data controller for the purposes of this policy.

Legal Basis for Processing
The legal basis for the collection and processing of your data is based on your explicit consent, our legitimate business interests, or as may be required by law.

Transformers Network, Inc., dba Phoenix International Freight Services, Inc. (collectively, “Phoenix International”), is a licensed Ocean Transportation Intermediary FMC# 027903NF. Phoenix International is a proud member of the National Customs Brokers & Forwarders Association of America, Inc. All transactions are subject to Phoenix International’s standard terms and conditions, available on our Terms & Conditions page


If you leave a comment, we might collect the data shown in the comments form,  as well as your IP address and browser user agent string for spam detection. An anonymized string, or hash, derived from your email address may be sent to the Gravatar service. Following approval, your Gravatar profile picture will be publicly displayed next to your comment. For additional information, please consult Gravatar’s privacy policy: Gravatar Privacy Policy.

Third-Party Services

We might employ the following third-party vendors listed here for the purposes of data handling and storage:

  • Mailchimp: Manages our email marketing lists and sends out email and SMS communications. Further details are available in Mailchimp’s privacy policy.
  • Google LLC: Provides Google Analytics, which helps us monitor the performance of our website.
  • Microsoft 365: Facilitates communication, analytics, and content customization. Data may be processed through various Microsoft 365 services.
  • Amazon Web Services (AWS): Our website is hosted on AWS, and data submissions via user forms are stored securely on this platform.

Please check our cookie policy to see additional services and cookies we might use and which might collect personal data. Please note that these third-party services may have their own privacy policies, which we recommend you review.

MailChimp and Email Communications

The Company uses MailChimp for managing email and SMS communications. By agreeing to receive communications, you consent to receive content such as newsletters, marketing materials, industry-specific information, and other offers via email, phone call, or SMS. Opt-out options are available in all communications, and you may also request removal of your data from MailChimp’s records. For further details, consult MailChimp’s website.

WordPress Operations

Our website is powered by WordPress, which may process and store data in various ways:

  • User Accounts: When you register, we collect and store the information in your user profile.
  • Comments: Data like your name, email, and the comment itself are stored for follow-up and moderation.
  • Media Uploads: If you upload images, be aware that visitors can download them and extract any embedded location data.
  • Form Submissions: Data submitted through forms are captured and stored.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

To learn more about our use of cookies, please go to our cookie policy page.

Data Retention

Your data is retained for a period necessary for fulfilling the purposes outlined in this policy unless a longer retention period is required by law.

Embedded content from other websites

Articles and other content on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Data may be shared within the network of the Company and with third-party vendors mentioned above. Comments and their associated metadata are stored indefinitely to facilitate follow-up interactions.

Besides all services, platforms, and companies mentioned above, If you request a password reset, your IP address will be included in the reset email. If you register for any of our email communications Additionally, we may share additional information with third parties as indicated in our cookie policy.

How long we retain your data

Data may be shared within the network of the Company and with third-party services. Comments and their metadata are retained indefinitely, as are the personal details provided by registered users for account management. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Your personal data is retained for as long as is necessary to fulfill the specific purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for tax, legal, or other regulatory reasons. For marketing data, the retention period will be 24 months, after which you will be given the option to opt out or renew your consent.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Data Transmission

Automated spam detection services may vet visitor comments. Password reset emails might include your IP address.

What rights you have over your data

You have the right to request an export or deletion of your personal data, except where we are legally required to retain such data. You also have the right to correct, amend, or restrict processing of your personal data. To exercise any of these rights, contact